A’ila Resorts respects your privacy. This policy explains how we collect, use, and protect personal information when you visit our website, make an enquiry, or book a stay with us.
Last updated: July 2026
This website is operated by A’ila Resorts (“we”, “us”, or “our”), a luxury hospitality destination in Saint Lucia offering resorts, villas, residences, and wellness experiences. Our website address is https://ailaresorts.com.
For privacy-related questions, contact us at info@ailaresorts.com or write to Mount Pimard, Rodney Bay, Saint Lucia.
We may collect personal information that you provide directly, including:
We may also collect technical data automatically when you visit the site, such as IP address, browser type, device information, referring pages, and approximate location derived from your IP address.
We use personal information to:
Where you have opted in, we may also send marketing communications about A’ila Resorts. You may unsubscribe at any time using the link in those messages or by contacting us.
Our website may use cookies and similar technologies to remember preferences, understand how the site is used, and support essential functions such as bookings and security.
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. Where required by law, we will request consent before using non-essential cookies.
We do not sell your personal information. We may share information with trusted service providers who help us operate the website, process payments, manage reservations, or deliver communications — solely for those purposes and under appropriate confidentiality obligations.
We may also disclose information if required by law, regulation, or legal process, or to protect the rights, safety, and property of A’ila Resorts, our guests, or others.
We retain personal information only as long as needed for the purposes described in this policy, or as required by law. We apply reasonable technical and organisational measures to protect information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and protect your devices.
Depending on your location, you may have rights to access, correct, update, or request deletion of your personal information, and to object to or restrict certain processing. To exercise these rights, contact info@ailaresorts.com. We may need to verify your identity before fulfilling a request.
A’ila Resorts is based in Saint Lucia. If you access our site from another country, your information may be processed in Saint Lucia or in other locations where our service providers operate. Where required, we take steps to ensure appropriate safeguards for cross-border transfers.
Our website and services are directed to adults. We do not knowingly collect personal information from children online without appropriate parental consent. If you believe we have collected information from a child, please contact us so we can take appropriate action.
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of the website after changes constitutes acceptance of the updated policy where permitted by law.
For questions about this Privacy Policy or our data practices:
A’ila Resorts
Mount Pimard, Rodney Bay, Saint Lucia
Email: info@ailaresorts.com
Phone: +1 832-830-1515
You may also visit our Contact & Location page.
Our team is happy to help with privacy requests, data questions, or general enquiries.
